One Dot One-Time Ticket solution
Provide a range of support and configuration services,
Single issues are refereed to as tickets, and include on-site show up (for supported region), and remote logins.
Cost is different based on the region.
Kuwait single ticket: cost 25KWD.
Rest of GCC: 250SAR & equivalent.
Follow up to https://onedot.support.
1- Purchase of the service equals a signed authorization letter to sing-in. providing the credentials means you accept the evaluation processes.
2- Single tickets are prepared on ‘2’ stages, ‘A’ to evaluate the issue, ‘B’ to apply the recommended fix.
3- There is no guarantees on the recommended fix. Accepting the fix means you totally responsible for the results (The fixes are provided AS IS).
4- If issue is not resolved in 48 hours, we guarantee credit returns.
5- We are committed to fix the issue in businesses days.
6- Extended system evaluation could take up to 2 weeks.
7- WE DO NOT FIX dependency hell ( https://en.wikipedia.org/wiki/Dependency_hell ).
8- The offer includes but not limited to backups creation, moving hosts, first layer security.